Travel Industry in Plain English

Amadeus' Revenue Streams and Channel Phases

As one can see, Amadeus has several sources of revenues (almost all of the streams discussed in the course).

But mainly, Amadeus' revenues come from its Transaction-Based Solutions, in particularly from its GDS (Global Distribution System), and it might combine pricing mechanisms according to the segment targetted. For example, it requires Travel Agencies (mainly) a subscription fee for usage of their GDS solution whilst still applying Transaction fees for every operation performed in their solution.
When acting as an Agent, it gets brokerage fees and when distributing its IT Solutions might get Selling, Leasing or Licensing revenues.

Travel Industry and Internet - Interviews

Three persons have been interviewed about the change that occurred in the travel industry since the availability of the Internet.

The interviewees are from different backgrounds. We have an employee in the IT field, an environmental manager of a foreign country and a student at EPFL. To preserve their anonymity, the information about them are short, but we know, anyway, they all share the pleasure of traveling.

Amadeus' Business Model

This is the first Business Model we created for Amadeus. Our understanding of the company was not as deep as it is today, and this is reflected on the evolution of the model of our lasts blogs.